Delayed delivery!

Due to supply chain issues, we have a delivery time of 4-6 weeks for orders containing the ZynScreen v1.4 display.

Terms & Conditions

  • We ship all the world using Standard Certified Mail service with tracking code. It's the cheaper way and until today, we lost 2 packages only. In those cases, we shipped the package again.

  • We ship orders once a week so you should receive what you order in a reasonable time, but ...

  •  ... we are not Amazon!!! We can't serve orders in 1 day!! We are trying to keep enough stock of every part, but sometimes we run out-of stock. Sorry, this is a small business and we are beginners in that kind of things ... ;-)

  • Pre-built kits can take longer to ship. I have to solder the PCBs & connectors and test everything, so please, be patient.

  • If the delay is too long, you can cancel at anytime before we ship the package and we will completely refund your money. You can do that by replying the "Order Confirmation Email" or sending an email to sales@zynthian.org specifying your Order ID.

  • I assume you have the required skills for building the kit/parts you are ordering. I'm not responsible if you break some part during the building process. It's your responsibility.

    You can read the tutorials available in the Zynthian Wiki:

    http://wiki.zynthian.org/index.php/Zynthian_Box_Building


    And you can send your questions to the Zynthian Forum:

    https://discourse.zynthian.org


    The community is quite active and you probably will receive an answer in a few hours.

  • If some part is defective i will replace it ASAP. In that case you have to send me back the defective part so i can check it. If it's really defective, i will send you a new one with no cost for you.

  • If some part is missed, i will send you the missed parts ASAP with no charge for you.